Shared Arrival Transfer : New Chitose Airport to Otaru City

Make your trip to Japan experience as relaxing as possible with a shared transfer to your Hokkaido Otaru city from the Shin Chitose Airport (CTS).Get whisked away in comfort and style in our van / coach. We can travel from Shin Chitose Airport to Otaru City, dropping you right at the doorsteps of your hotel,apartment,etc.Enjoy the stress-free comfort and convenience. Book a seat in this shared ride door‐to‐door transfer for a comfortable ride.

• Wheelchair accessible
• Infants and small children can ride in a pram or stroller
• Public transportation options are available nearby
• Infants are required to sit on an adult’s lap
• Transportation options are wheelchair accessible
• All areas and surfaces are wheelchair accessible
• Suitable for all physical fitness levels
• Hotels with telephone no. start with ‘134’ (eg: 134-xxx-xxxx)
• Minimum of 4 Adult fares to activate the service.
• Baggage: One Big Suite Case per Passengers, Tell us upon booking if you have many baggage. (Chargeable) Additional baggage will be charged JPY1,000 per piece.
• Itinerary Frequently Asked Questions:
• 1. How can I locate Cherry Tomato’s driver and vehicle
• You need to go to the “Meeting Point” which indicated in your reservation confirmation or service voucher. Driver will hold ‘Cherry Tomato’ Sign Board to meet and greet you.
• 2. What should I do if my flight or train is delayed
• For airport, seaport and train-station pick-ups, we indicate ‘maximum waiting time’ in our service voucher, if you are not able to be picked up on time, Please contact our service center. We understand that there may be issues beyond your control which could lead to unexpected delays. Therefore, by providing your flight, train, or cruise details upon booking, our staff is able to track your actual arrival time and will adjust your pick-up time accordingly.
• 3. Where are your pick up and drop off points
• We provide a Door-to-Door service. We will pick you up from the Airport terminal you arrived and take you to the address where you want to go to.
• On departure we will pick you up from your address and drop you off at the terminal from which your flight leaves. (Noted that all flight details and address info are based on the booking form which you filled in.
• 4. Where will you wait for me at my hotel/apartment/home
• If you are going to your destination from a hotel, normally please wait at the hotel lobby. (you will receive departure notice one day before service day, around 5 PM). If being collected from an apartment or your home, please wait outside by your main door. If apartment or home unable to reach due to narrow streets and our vehicle size, will decide meeting point nearby.
• 5. What if I get to the airport too late and miss my flight
• We normally set your pick-up time to get you to the airport 2 hours or more before your flight.
• 6. How far in advance do I have to make my reservation
• We accept bookings 13months in advance, for last minute travelers, we recommend you book at least 72 hours in advance to ensure that we have enough time to process your request. However, we will do our best to accommodate last minute requests even before your flight take off. Take note booking is subject to availability and confirmation.
• 7. Can passenger travel with a wheelchair
• It can be arranged only if we were informed. You must inform us in advance if there are passenger needs wheelchair or travel with a wheelchair. A rental wheelchair for mobility also can be arranged in advance.

• Shared Arrival Transfer : New Chitose Airport to Otaru City
  Add
  Pickup included

• One-way shared transfer
• Local taxes

• Excess luggage charges (where applicable)

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Meeting Point :

◆Shin Chitose Airport  International Flight Terminal Arrival (2F) *meeting point:

1) Come out from the exit after custom

2) At Exit right  after baggage clearance

3) welcome signage: Driver Holding‘Cherry Tomato’ sign board to meet guest.

◆Shin Chitose Airport  Domestic Flight Terminal Arrival (1F) *meeting point: 

1) Come out from the exit after custom

2) At Exit right  after baggage clearance

3) welcome signage: Driver Holding‘Cherry Tomato’ sign board to meet guest.

Local contact office : +81 3-3226-3238(930am to 600pm / Mon to Fri)

Call center : 080-3446-9966 (700am to 1100pm)

Emergency call : 090-8777-9967

Important Notice :

1) After arriving in Japan, you may have other ‘Cherry Tomato’ service, we will send guests departure notice’ to reconfirm pick up time for every Cherry Tomato services by fax to hotel front desk (Please pick up your departure notice one day before service date at 5pm), If you did not receive, please contact our call center ( Tel : 080-3446-9966 , 7am to 11pm )

2) Last Minutes Changes , Please contact your agent.

3) Please contact us if the driver is late.

4) Please re-confirm your name and destination (and the Correct Terminal stated on your flight ticket ) with driver. Driver will collect this voucher.

5) If we upgrade your transfer to share or charter Taxi, you do not need to pay to taxi driver. Make sure driver have your name and Destination. We cannot be responsible if you board on Wron Taxi. Do not shout  airport name to taxi drivers. All taxis will be more than to carry,  and  you have to pay for this case .

6) Only One Checked in baggage per person. SIC Cherry Tomato do not accept extra baggage without pre-booking

Please be advised..

• This Tour is Provided by Cherry Tomato.
• Tour Timezone & Starts at Asia/Tokyo.
• Mobile or paper ticket accepted.
• For a full refund, cancel at least 24 hours before the scheduled departure time.
• Minimum 1 Travelers is required to book.
• Maximum 15 Travelers is accepted for booking.